How to deal with the recharge failure of luandou journey to the west?

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Guide:With the public beta of Netease mobile game blockbuster "Luan Dou Xi you", many player friends want to quickly upgrade their level, so they have to recharge the game, but many players complain to Xiaobian that sometimes they don't recharge successful…

With the public beta of Netease mobile game blockbuster "Luan Dou Xi you", many player friends want to quickly upgrade their level, so they have to recharge the game, but many players complain to Xiaobian that sometimes they don't recharge successfully. In fact, don't worry, Xiaobian specially spent a little time to sort out some information to solve these problems Solve these problems, for your reference!

If the player doesn't receive the Yuan Bao after recharging, the player doesn't need to be nervous. First of all, the player can check the purchase and consumption records and relevant information through the payment platform and payment account. In another case, there will be a 15-30min delay in the game. If the player doesn't receive the Yuan Bao after purchasing for a period of time, he can report it to the customer service In this case, players have to keep the evidence around them, and it's better to give the customer service a screenshot of the situation and the order number of purchasing Yuanbao. If it still can't be solved, players can go to the official website of the game to feed back the situation to the game company. There are also some players who can't recharge when they click recharge. The first reason is that there is a problem with the network. At this time, it is suggested that the players log in to the game again, or try again in the network environment. If the problem is not solved, it is suggested that the players try again in a different period of time. If there is a problem of access restriction in recharge, it mainly appears in iPhone users. Then players should first click Set, then click general, click access restriction, open access restriction, and set the restriction password.

OK, the above content is Xiaobian for recharge failure after how to solve some of the methods and measures, I hope you like it!